Best way of interacting with your customers, patners & Employees across channels
Experience Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other and the data and records they need to get work done. This next-generation portal combines the real-time collaboration of Chatter with the ability to share any file, data, or record anywhere and on any mobile device.
How can my Employees take benefits from Experience Cloud?
- Employee Community builds an internal social intranet across an enterprise. It includes Chatter, Sites, myCases, Answers, Files, Content Libraries, Knowledge, and Ideas.
- Employees find, share, and collaborate on content in real time, and connect with others in the social intranet — beyond the boundaries of their department, office, or even country.
Business use case with Experience Cloud
- You can build communities to gain deeper relationships with customers or provide better service by enabling customers to find information and assist each other online.
- Externally facing Community Cloud products include Customer Community, Customer Plus Community, and Partner Community.
Video Link – If you would like to listen to the Video, please feel free to click the beloe link to ExternalApps #CustomerCommunity #CustomerCommunityPlus #PartnerCommunity #ChannelAcoount
Kam's Tech Talk - Learn. Connect. Thrive. 
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