What is Consumer Goods Cloud (Salesforce Industries)
Consumer Goods Cloud works by giving field representatives a 360-degree view of each customer so that they can provide excellent in-store experiences and simplify operations. It’s a new industry product from Salesforce that enables Consumer Goods Companies to drive revenue growth through retail execution capabilities.
Salesforce Consumer Goods Cloud—Transforming Retail Execution and Creating Closer Relationships between the Field Rep or Sales Agents and the Store team
Consumer Goods Cloud is part of the Salesforce Customer 360 Platform. This robust solution is great for all kinds of CGC-level decision makers in a variety of industries.
Licensing:
You can opt for one of these licenses:
- Lightning Retail Execution Merchandiser
- Lightning Retail Execution Starter
- Lightning Retail Execution Plus
- Lightning Retail Execution Contractor
- Lightning Key Account Management Basic
CUSTOMERTIMES (ISV) – Offline & Online app for iPads
The solution CUSTOMERTIMES is used by companies to complete and enlarge the range of services provided to the sales Field force.
CUSTOMERTIMES products used on the current platform are:
Amazon Connect for Salesforce:
The newly updated Amazon Connect CTI Adapter v5 makes it easy to use your Amazon Connect contact center with Salesforce to deliver engaging service with lower cost at any scale. Amazon Connect is cloud-based, self-service, and can be set up in minutes
EasyPicky
EasyPicky is a revolution in store audit management and field data collection: all you need is a smartphone and a couple of minutes – no internet connection needed !
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